Effective Date: 19/09/2023
1. Information We Collect
1.1 Personal Information
We may collect various types of personal information, including but not limited to:
Contact Information: Your name, email address, postal address, and phone number.
Account Information: If you create an account with us, we may collect your username, password, and other relevant account details.
Payment Information: Information related to your payment method, such as credit/debit card details or bank account information.
Transaction Details: Details of your transactions with us, including purchase history, order information, and payment history.
Communications: Any communication you have with us, including emails, chat logs, and customer support interactions.
Demographic Information: Information about your age, gender, and preferences that you provide to us voluntarily.
1.2 Non-Personal Information
We may also collect non-personal information such as:
Device Information: Information about the device you use to access our services, including IP address, browser type, operating system, and location data.
Usage Information: Data related to your interactions with our website, such as pages viewed, clicks, and referring URLs.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and managing our services, including order processing, customer support, and account management.
Personalizing and improving your experience on our website.
Processing payments and preventing fraud.
Communicating with you about updates, promotions, and other relevant information.
Conducting market research and analysis to enhance our services.
Complying with legal obligations and responding to legal requests.
Protecting our rights, property, and safety, as well as the rights, property, and safety of our users and others.
3. Data Sharing and Disclosure
We may share your personal information in the following situations:
With trusted third-party service providers who assist us in delivering our services (e.g., payment processors, shipping companies).
When required by law, such as responding to legal requests, court orders, or government authorities.
To protect our rights, privacy, safety, or property, and that of our users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information.
Object to the processing of your personal information.
Withdraw your consent for processing (if processing is based on consent).
Opt out of marketing communications.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no data transmission over the internet is completely secure.
7. Contact Us
Astabrata Tokenization Private Limited